We decided to go with the SwapsTech solution because it was superior to the competition in our view in nearly every metric we evaluated. The system was powerful, yet intuitive and easy to use. It plugged into all our other systems and was very customizable. SwapsTech system is easy to learn, faster to implement, and stands out in the customer experience. We are now able to deliver a client interface that is far superior than larger banks, and we could serve our clients around the clock using the new Quote and Cover functionality.
From planning and implementation, to full production operation, to product improvements and customizations, we listen continuously. We respond with qualified, expert advisory services that enable our banks to harness the full power of our systems.
SwapsTech first understands the products supported, team responsibilities, interfacing systems, current process map, and learns the business as it is in the current state. During this process, SwapsTech meets with various team members, understands their responsibilities, their daily challenges, what is important for their process and what they expect in the target system. SwapsTech then creates a process map that aligns well with the market practice, proposes the change considering the team structure and the expected target state, including the best market practice advisory in pricing, trading, settlements, confirmations, accounting, and all the areas of the core system and interfacing systems.
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